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IOR Global Services: Manager of Global Talent Development

07 Dec 2016 6:10 AM | Anonymous member (Administrator)


IOR Global Services is an award-winning provider of global mobility services designed to advance employee effectiveness across cultures.  We are currently seeking a Manager of Global Talent Development to join our team.

The Manager of Global Talent Development is responsible for collaborating with the Intercultural Program Manager and Director of Global Talent Development to ensure smooth intercultural program delivery at all stages. S/he also collaborates with the Director of Global Talent Development to recruit, maintain and develop IOR’s global trainer network, communicate with authorizers and clients, and assist with curriculum development.  S/he works on a daily basis with Intercultural Program Manager in setting up program logistics as well as performing other administrative functions. This position reports to the Director of Global Talent Development.


Administer a portion of RMC / Direct Client programs  
  • Input authorizations, trainer and assignee information into IOR’s program management system and contractor database
  • Initiate and schedule programs with assignees and trainers / consultants
  • Manage Assessment Tools: IDI, GCI, TAP, Country Navigator, etc.
  • Prepare supplemental learning materials as needed
  • Ensure program closure and billing
  • Process client relocation and L&D reports
Manage Global Training and Intercultural Consultant Network
  • Process new trainer / consultant inquiries from website and other sources
  • Source/recruit new trainers for new locations as needed
  • Manage trainer information in IRMA and ensure trainer database is current
  • Enhance communication between IOR & trainers to ensure quality of program delivery
  • Maintain and update program curricula as needed in collaboration with Director
  • Conduct new trainer briefings
  • Recruit for SMEs for Intercultural Programs (Intercultural Business Consultants and Daily Living Consultants)
Deliver programs as needed
  • In-office and local relocation and repatriation programs
  • Virtual and face-to-face group L&D programs
  • Assessment tool debriefs and written reports
  • Maintain intercultural certifications  (i.e. IDI, GCI, Cultural Detective, TAP, SAGE, GlobeSmart)
Represent IOR to clients and professional groups as requested
  • Assist in the design of new agendas for proposals in collaboration with Business Development colleagues
  • Attend local meetings and national conferences of SIETAR and other organizations as appropriate
  • Write articles for and deliver presentations to professional groups as opportunities occur


Job Specific
  • Experience in developing and delivering intercultural training & development for relocation
  • Ability to assess situation and prioritize tactics to achieve department outcomes
  • Takes initiative to manage challenges
  • Willingness and ability to perform administrative tasks efficiently
  • Excellent interpersonal skills; inter-culturally competent
  • Excellent communication skills, verbal and written
  • Highly tech savvy; proficient in MS Office Suite including PowerPoint, Word, Excel and Outlook, along with other online tools
Education & experience
  • Advanced degree in field relevant to intercultural training
  • Must be certified in at least one intercultural assessment
  • Extensive international living and working experience
  • Second language competence desirable

This is a full-time position and located in Northbrook, Illinois. To apply for this position, please submit a current resume with a cover letter addressed to Human Resources at careers@iorworld.com. In the subject line, please specify “Global Talent Development”.  No phone calls please.  Due to the volume of applications we receive, we will only contact you if we are interested in pursuing your application further.  We are unable to offer relocation assistance for this position.

Contact Us
P.O. Box 548
Wheaton, IL 60187-4729


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