WEDNESDAY October 18, 2017

The SUSA 2017 Master Workshops are once again organized into themed frameworks. This year there will be five tracks including two coordinated workshops, and one two-part workshop.

Registration of the Master Workshops is completed using the conference registration process. To find out more about fees and registering for the Master Workshops, visit the registration page.

Click the track title to go to workshop descriptions for that track,
or scroll down to see all workshop descriptions.

TRACK: People, Places, Perspectives, and Developing Intercultural Competence

AM: Identity in the Digital Age: Staying in Place as the Place Changes
Jack Condon and Tatyana Fertelmeyster

PM: Creative Coaching: An Advanced Workshop
George Renwick

TRACK: Performance Narrative, Social Justice and Skills Based Tools

AM: Intercultural Connections through Storytelling
Leila Buck and Kelli McLoud-Schingen

PM: The Intersections of Diversity & Inclusion, Social Justice, and Intercultural Relations
Amer Ahmed

TRACK: Training Design and Facilitation of Games and Experiential Exercises

AM: Building Bridges in Times of Change With Interactive Sessions That Support Effective Intercultural Interaction
Sivasailam Thiagarajan

PM: Creative Experiential Activities for a Changing World, Changing People, Changing Times
Jon DeVries and Jeffrey Cookson

TRACK: Best Practices for Developing and Sustaining an Intercultural Practice in a Changing World

AM: Business Skills for Independent Interculturalists and Small Business Owners
Monica Marcel and Randall Stieghorst

PM: Social Media: The Best Brand Out There is YOU
Brett Parry and Tamara Thorpe

People, Places, Perspectives, and Developing Intercultural Competence

AM: Identity in the Digital Age: Staying in Place as the Place Changes
Jack Condon and Tatyana Fertelmeyster

“Identity,” that 20th Century word, is in large part rooted in “place” – where do you come from? But identity is made up of much more than just place. More subtly “time” also shapes us and the culture(s) in which our identity is forged. Generational identity today may be more significant than geographical or even national identity. Today’s digital influences upset both time and place: staying in place where our neighbors used to reassure us about who we were and weren’t, we also experience the wider world that is changing and threatens our identity. It is not just who we like to think we are, but also what we thought we shared. By choice, by assignment, or by no other choice than to flee, we may find ourselves in a new place. However using Skype, the Internet, and now ordinary digital means, we can escape as never before to the familiar time and place we came from—to what we still feel is a home that reaffirms our identity but complicates and confuses a chance to find a new identity in our new place. Our Intercultural field arose when time and place shaped cultural identity and perceptions of others—today, not so much.

We hope that this workshop will bring together colleagues who work in the fields of relocation, resettlement, within a nation and internationally, student exchange, EFL, international volunteer professionals, and anyone who would like to join this rare chance to learn from others we otherwise might not meet.

Tatyana Fertelmeyster, Founder and Principal of Connecting Differences, LLC is a nationally and internationally recognized expert in Intercultural Communication, Diversity and Inclusion, Cultural Adjustment, and Global Agility Development. She is a Licensed Clinical Professional Counselor. Tatyana is a faculty member at the Summer, Winter, and Qatar Institutes for Intercultural Communication. She is a past president of the Society for Intercultural Education, Training and Research (SIETAR USA). Tatyana is a contributor to the SAGE Encyclopedia of Intercultural Competence and Building Cultural Competence: Innovative Activities and Models. She co-authored Life Skills Education for Pre-Literate Populations: Facilitator’s Tool-kit.

Tatyana is a co-author of the Russian version of a training tool Cultural Detective™ and a Master Trainer of Facilitators for the Cultural Detective™ model. Tatyana is a Senior Facilitator of Personal Leadership. She is a leadership team member at the KMA Race and Reconciliation Institute.

John (Jack) Condon is widely recognized as one of the founders of the field of Intercultural Communication, present at the creation of SIETAR, and an award-winning educator and author. He is the author of the field’s first university textbook, and this year he will publish his twentieth book, It Goes Without Saying, about E.T. Hall’s insights, once considered radical, that now seem more relevant than ever. Jack was a friend of “Ned” Hall for four decades, at Northwestern University and later in New Mexico.

As one of the two founding faculty members still at the Summer Institute for Intercultural Communication when it began at Stanford University (George Renwick is the other), Jack’s perspectives draw from twenty years of living outside of the U.S. (Latin America, East Africa, Asia) and as many more in the U.S. Now an emeritus professor, Jack holds the life-time title of “Regents’ Professor” of Communication at the University of New Mexico. For years he has invited visitors to occasional field study seminars in northern New Mexico, and in deeply grounded workshops in his neighborhood, as when he learns with and from his friend and colleague, Tatyana Fertelmeyster.

PM: Creative Coaching: An Advanced Workshop
George Renwick

Globalization has dramatically changed many organizations. Educational organizations. Social service organizations. Business organizations. We work in these organizations. Many people whom we want to serve work in, or depend on, these organizations.

The consequences: Many key people in these organizations must now communicate and collaborate every day with colleagues whose priorities, expectations and ways of interacting are deeply different from their own. These cultural divides in organizations now can cost people their jobs. These cultural divides can destroy the organization.

New interventions are necessary. Coaching is one. But standard ways of coaching, often, are no longer effective. Creating new ways is now required.

During recent years, George has been experimenting with a variety of new ways of coaching, ways that are situation specific and culturally competent. The results of these experiments have sometimes been surprising (and usually very positive).

During this workshop, George will explain actual situations where he has used new coaching methods that seemed exactly appropriate and uniquely effective. Countries in which these challenging situations have occurred include the U.S., China, Korea, India and Saudi Arabia.

Before coming to this workshop, participants are asked to visualize one challenging coaching situation they themselves have been in, or would like to be in. During the closing phase of the workshop, participants will have an opportunity to describe their situation. The other participants and George will suggest creative, uniquely effective, ways to conduct their coaching.

Dr. George Renwick is the president of Renwick and Associates, an international consulting firm. He has completed consulting assignments in 26 countries for 40 multinational corporations. George has taught Master Classes on coaching at the University of London and the Birla Institute of Management Learning in Mumbai, India. He has coached, in person, more than 500 men and women in management positions. They represent 28 nationalities. In addition, George has been responsible for training programs on cultural awareness, pre-departure preparation, in-country orientation, technology transfer, reentry, training of trainers, multicultural team building, supervision, negotiation, and international executive development.

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Performance Narrative, Social Justice and Skills Based Tools

AM: Intercultural Connections through Storytelling
Leila Buck and Kelli McLoud-Schingen

The power of story to foster empathy and compassion is critical for cross cultural understanding and the ability for intercultural trainers and facilitators to tap into their own story, and the stories of their participants, is one of the strongest tools to access in our toolbox.  By sharing simple stories and identifying cultural narratives, participants will explore how the stories we live, hear, witness, and choose to tell shape our definitions of self, other and the intersections between them. This fun and interactive workshop will explore the use of theatre tools, experiential exercises, and personal stories to facilitate healing, cross cultural understanding, and transformative change.

Leila Buck is a Lebanese American writer, performer and intercultural educator who uses the tools of theater and storytelling to facilitate self-expression, intercultural communication and conflict resolution.  Based in New York, she has lived, traveled, performed and taught in English, French, Spanish and Arabic in Australia, China and over 20 Arab and European countries, including as a US State Department Speaker Specialist and Cultural Envoy.  She performed at the World Humanitarian Summit in Istanbul and at UNHQ in Geneva at the Global Consultation for the WHS, where she moderated the opening plenary and led a workshop on cross-cultural communication in humanitarian crises.  She was artist-in-residence for Wesleyan University’s Doris Duke Foundation Building Bridges grant increasing understanding of Islam in the U.S., teaches Participatory Performance and Civic Engagement at NYU, and has been a keynote presenter and facilitator at SIETAR, Global Nomads and FIGT congresses in Europe, Canada and the U.S.

Kelli McLoud-Schingen, President of KMS Intercultural Consulting is a Global Diversity and Inclusion Consultant who specializes in Cultural Competence, Multicultural Teambuilding, Cross-Cultural Communication, Conflict Resolution/Mediation, Storytelling, Inclusive Leadership and Healing Racism.  Kelli has facilitated development workshops for educational, governmental, non-profit, and corporate institutions since 1989 in the U.S and abroad.  Kelli holds a Master of Arts degree in Cross-Cultural Studies from the University of Houston, Clear Lake and a Bachelor of Arts degree in Communications from Aurora University.  Kelli is a certified Mediator and an administrator of the Intercultural Development Inventory (IDI).  Kelli is the co-author of “Cultural Detective: African American®” and “Prejudice, Bias, and Discrimination” for the Intercultural Encyclopedia, Sage Publishing.  In the corporate arena clients have included, Shell Oil, Chevron Phillips, and Walt Disney.  In the Educational arena Kelli’s clients have included, Texas A&M University, Drake University, University of Pittsburgh, San Diego State University, University of Southern Florida, and the University of Jyväskylä.  In government, clients have included the City of Helsinki, Finland, The City of Austin, TX and the City of Houston, TX, to name a few.  With these institutions, she assisted with the implementation of plans to address the issue of inclusion and foster cultural competence.

PM: The Intersections of Diversity & Inclusion, Social Justice, and Intercultural Relations

Amer Ahmed, Ed.D.

U.S. Diversity, Social Justice, and the Intercultural Field each play an important role in the work of effectively navigating and addressing identities across human differences.  Despite the importance of their respective contributions, there remains a need to bridge structural, practical and conceptual divides in order to more effectively address modern challenges.  As globalization continues to fuel rapidly accelerating global inequity, holistic dynamic solutions are needed to address current issues of identity in our increasingly polarized world. To that end, this workshop will cultivate a cohort of interculturalists who will creatively unleash that potential.

This session explores the possibilities of how interculturalists can synthesize our work with Diversity and Social Justice approaches in order to holistically address modern global challenges.  Participants in this workshop will:

  • Develop a grounding in foundational concepts in the U.S. Diversity and Social Justice field in relationship to intercultural approaches.
  • Explore practical applications and case studies that provide examples of how effective solutions to modern human challenges can be developed.
  • Consider how to create synergy within organizations in which these divides often exist.
  • Develop a resource group among colleagues and participants in order to support future implementation efforts after participation in the workshop.

Amer F. Ahmed, Ed.D, serves as Director of Intercultural Teaching and Faculty Development at the University of Massachusetts - Amherst, Faculty at the Summer and Winter Institutes for Intercultural Communication and a member of SpeakOut: Institute for Democratic Leadership and Culture. He has been featured on MSNBC’s “Melissa Harris Perry” show and in Dr. Shakti Butler’s film on racism entitled “Cracking the Codes.” An individual with eclectic personal and professional experience, he is a Hip Hop activist, spoken word poet, diversity consultant and college administrator, channeling his diverse experiences into work geared towards facilitating effective intercultural development. Amer’s education in Anthropology and Black Studies, professional experience in Higher Education and extensive global experiences support his efforts to address issues of social justice that continue to face traditionally marginalized communities. He is also engaged in the field of Intercultural Communication with a focus on a developmental approach to Intercultural competency. Such approaches have been useful in his work in Organizational Assessment and Development, Inclusive Human Resource Management, Workshop facilitation, Public Speaking, Leadership Development and Student Support.

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Training Design and Facilitation of Games and Experiential Exercises

AM: Building Bridges in Times of Change With Interactive Sessions That Support Effective Intercultural Interaction
Sivasailam Thiagarajan

The “building bridges” 2017 SIETAR USA conference theme epitomizes the work of interculturalists. Change that requires those bridges challenges both trainers and participants who need to respond to the particular challenges of change in each of their cultures, challenges to inclusion and challenges to identity. Interactive activities can help participants see the interconnectedness of everything that cultures are made of: political, social interpersonal, economic, historical, and more—all of which influence thinking and behavior—particularly in times of change.

The workshop will include interactive stories, board games, card games, structured sharing, and facilitated exercises. As a participant, you will experience simulations and interactive exercises that can refresh your thinking about the intercultural field and your own work. The activities are selected to align with the conference theme and will provide the basis (and the excuse) for figuring out how to conduct interactive exercises on potentially controversial topics with divergent groups of people. Before, during, and after each activity we will jointly figure out facilitation techniques for handling these types of challenges:

  • How do we conduct an interactive experiential session in an effective, engaging, and inclusive fashion?
  • How can we blend different techniques and approaches to achieve our training goals?
  • How can we frame disruptive behaviors as opportunities for enhanced learning?
  • How can we integrate structure and spontaneity to maximize the outcomes of a debriefing discussion?
  • How can we prevent the anticlimactic letdown of a dull discussion that follows an exciting experience?

Sivisailam Thiagarajan (“Thiagi”) for the past 50 years, has been making a decent living by playing games and helping others play games. He is currently the Resident Mad Scientist at the Thiagi Group. He has lived in three countries (India, Liberia, and the USA) and has conducted training workshops in 26 other countries. Author of the popular Barnga, a simulation game on cultural clashes, Thiagi has published 40 books, 90 games and simulations, and more than 200 articles. He currently writes an online newsletter, Thiagi GameLetter.

PM: Creative Experiential Activities for a Changing World, Changing People, Changing Times.
Jeffrey Cookson and Jon DeVries

This experiential workshop focuses on a number of factors including establishing principles for effective bridge-building and effective and creative facilitation of experiential activities.  Intensity factors in intercultural interactions are considered while we discuss and explore adapting and designing activities for various audiences.

During this session, participants engage in numerous interactive learning techniques, including theater modalities designed to uncover, explore and express a variety of intercultural and D & I principles. Rooted in aspects of 16th century improvised mask work of Italy, 19th century Russia’s System Acting and 20th century principles of Brazil’s Theater of the Oppressed and the USA’s Group Theatre, this session leverages several long-revered theater techniques from multiple cultures, combined with cutting-edge contemporary application.

Whether our activities are new for you or are done in a new way that helps develop new insights into facilitating them in unique ways, participants should expect to be creatively, experientially, and reflectively engaged.

Participants will have the opportunity to:

  • Explore creative approaches to intercultural and diversity teaching and learning
  • Gain knowledge and insights about intercultural discovery tools and applications
  • Expand and strengthen their design, adaptation, creativity, and facilitation skills by utilizing a variety of new tools and concepts
  • Broaden knowledge of intercultural communication theory and its application to the practice of training, teaching, and/or coaching
  • Engage in discussions exploring group dynamics and bridge building with concentration on “teachable moments”
  • Expand skills to (co-)facilitate with spontaneity and be fully present for a groups’ realities

Jeffrey Cookson - Certified as Global and Senior Professional in Human Resources (GPHR/SPHR) with 25 years experience as an interculturalist, corporate consultant and theater artist, Jeffrey works as Manager of Intercultural Learning & Development at Language & Culture Worldwide. Specializing in developing cultural competence, he routinely designs, develops and implements coaching, training and consulting interventions, including 10+ years of IDI guided development. Typical clients include globally operating Fortune 500 companies and government agencies.

A faculty member of the School of Graduate and Professional Studies at Saint Mary’s University of Minnesota, Jeffrey sits on the Committee for Faculty Development and is a member of the distinguished Teaching Fellows Program. He holds an MFA in Acting and Directing from the University of Missouri at Kansas City.

Jon DeVries - As a Trainer specializing in Intercultural Competence, Leadership, Team Building and Training Design, Jon likes to find and adapt or design new activities to keep his trainings active, fresh and engaging for the participants. Jon is certified in the Intercultural Development Inventory (IDI) and the Cultural Detective. He also utilizes the Personal Leadership methodology, Strengths Finder, Kolb’s Learning Styles Inventory, the Intercultural Conflict Styles Inventory, and a wide background of experiential education and adult learning theory as foundations and tools for his training.  He works with a wide range of clients including corporate, government, higher education and non-profit organizations. Jon enjoys incorporating his extensive background in music teaching and performing, and leading international study and service learning courses abroad into his work with individuals and groups in developing greater intercultural competence. Jon was an intercultural communication faculty member aboard the semester-long inaugural voyage of The Scholar Ship, currently an adjunct faculty member in St. Catherine University’s Master of Arts in Organizational Leadership Program, and is an active board member for SIETAR-Minnesota.

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Best Practices for Developing and Sustaining an Intercultural Practice in a Changing World

AM: Business Skills for Independent Interculturalists and Small Business Owners
Monica Marcel and Randall Stieghorst

This master workshop will focus on developing the knowledge and skills necessary to successfully manage the business side of (a) being a self-employed interculturalist and/or (b) running a small business that provides professional services.

The facilitators, Monica Marcel and Randall Stieghorst, will leverage their 15 years of experience managing Language & Culture Worldwide (LCW) to explore such topics as:

  • Marketing: Building your Business through Marketing, Referrals, and Self-promotion
  • Pricing: Concepts and Strategies for Pricing your Services
  • Contracts: Negotiating a Fair Contract
  • Collaboration: Managing Employees and/or External Consultants
  • Technology: Technologies and Systems for the 21st century
  • Strategy: Do’s and Don’ts for Staying in Business Long-Term

The format of the workshop will be a balance of short presentations, followed by Q&A’s, and then individual planning and reflection. Participants may wish to bring to the workshop samples of anything relating to the above topics from their own business/work. This will be a very collaborative and non-competitive environment, with extensive sharing and open conversation, specifically for small businesses and independent consultants.

Monica Francois Marcel co-founded LCW in 2000 with Randall Stieghorst and a mission of inspiring professionals to connect across cultures. To every LCW client engagement, Monica brings a perspective that is rooted in experience on-the-ground in over 45 countries and work with dozens more, as well as 20+ years' of leading communication, learning, and organizational development projects. Her primary role today is serving as LCW's Master Consultant and Chief Engagement Leader for clients ranging from Fortune 100 companies to world class universities and the U.S. Peace Corps; she helps them achieve cultural transformations, develop cultural competence, engage global talent, and better connect to the local contexts in all the locations where they operate. A particular specialty lies in interrupting unconscious bias in the STEM fields.

Monica's passion for cross-cultural work was awakened in the late 1990s while living in Eastern Europe (Latvia) as a Peace Corps Volunteer. Early in her career she was a research engineer with the National Academies of Science and Engineering and U.S. Department of Transportation. She earned her Master's degree in civil engineering from the University of California at Berkeley, her undergraduate degree from NC State University, and a fellowship in Sustainable Development Studies at the Institute for Future Studies in Stockholm. She serves on several advisory boards, was Adjunct Faculty at the Loyola University Chicago Graduate School of Business, and was a board member of SIETAR-USA for five years.

Randall Stieghorst is a partner at Language & Culture Worldwide where he brings more than 20 years of personal and professional cross-cultural experience—including living, working, and studying for extended periods in Eastern and Western Europe, South America, and the Caribbean. His focus at LCW is on finance and operations. For clients, he focuses on training design, development, and delivery (for classroom, virtual, and eLearning audiences) as well as large scale project management, the creation of educational multimedia, and executive coaching using the IDI®.

Born in the U.S., Randall is proud to speak several languages (the strongest of which include Spanish, Portuguese, Latvian, and French), and has delivered culture and diversity training in North America, Latin America, Asia, and Europe. Randall an AFS returnee, a Returned Peace Corps Volunteer, and has an MBA from the University of Chicago's Booth School of Business in Strategy and Economics.

PM: Social Media: The Best Brand Out There is YOU
Brett Parry and Tamara Thorpe

In this interactive workshop you will use your personal and professional experiences to identify your niche in the industry, and define your competitive advantage to build a personal brand. You will also learn how to use current trends in social media and communication to generate leads and grow your business.

Technological innovations provide independent consultants the opportunity to build a brand that gets you in front of potential clients and collaborators in our industry. The only barrier is know-how, because much of what is available is free and accessible from anywhere, anytime. This Master Workshop is designed to eliminate fears and anxiety about integrating technology into your work, and learning how to use social media and communication to build a total online presence and create a larger audience for your business.

Bring your laptop and a mobile device (tablet or Smartphone) for this hands-on workshop. Presenters will walk you through the ins and outs of Twitter, Facebook, and LinkedIn and discuss how these tools can help build your brand, grow a community of followers, and create a funnel of information that leads back to your business. In addition, they will share how to use other platforms like Blogging, Video, Podcasts and Live Streaming to further engage and involve your customer/client, create added value through content, and deliver your expertise online.

Brett Parry is the Cultural Mentor. Following an early career in the field of Engineering, he developed a keen interest in marketing and communications. He went on to apply these skills to starting and running his own retail and distribution businesses in both his native Australia and later in the USA. Drawing on his experience of over 20 years doing business across four continents, he now provides consulting services to business professionals to support them in their cultural learning journey in order to help them build on and apply their professional skills in a global competent way.

Brett is a believer in personal branding as a way to build community around common personal and professional goals. These extend to both client interaction, as well as sharing knowledge with collaborators and peers in your field. He is the host and producer of the Cultural Mentor podcast, where he interviews guests on topics of interest in the intercultural space. He has also maintained a passion for music as a performance artist, and counts singing the Australian National Anthem in front of a crowd of over 20,000 people at Soldier Field in Chicago as a highlight of his career. Brett is married to Marta, who herself is an immigrant to the USA having been born in Poland. They reside in the suburbs of Chicago with their daughter Emily.

Tamara Thorpe is the Millennials Mentor, using her expertise in leadership and organizational develop to help Millennial leaders and entrepreneurs develop their leadership brilliance. She also helps growth stage startups build strong leadership teams. Her work is built on over twenty years of experience in organizational leadership, education, and training.

Tamara is also a seasoned Speaker who has delivered Keynote and Plenary speeches across North America. She has also delivered powerful presentations across the globe including Europe and Latin America, including a collaborative performance piece titled, “Who am I?” that she has performed in both the US and Canada. In 2015, Tamara delivered an inspiring talk at the TEDxABQ Salon for Entrepreneurs sharing the unique and complex journey of entrepreneurship. Tamara has a BA in Linguistics from UC San Diego and an MA in Leadership and Training from Royal Roads University. She has lived in Canada, France, and South Korea and lives in Dublin, Ireland today.

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New Directions – Sexological Worldview with Justin Sitron -Cancelled.

Those who registered will be contacted.

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Contact Us
P.O. Box 578
Westmont, IL 60559-0578


Wild Apricot theme design and development by Webbright